Privacy policy

 

This privacy policy (the "Policy") explains how Mentalistry ("we," "us," or "our") collects, uses, and shares information about you when you use our website (https://mentalistry.com) and any other websites, mobile applications, and online services that link to this Policy (collectively, the "Services").

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not use the Services. By accessing or using the Services, you agree to this Policy. This Policy may change from time to time. Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.


COLLECTION OF INFORMATION

We collect information about you in the following ways:

  • Information you provide to us: We collect information you provide directly to us when you use the Services. For example, we collect information when you create an account, make a purchase, or communicate with us. The types of information we may collect include your name, email address, phone number, and payment information.
  • Information we collect automatically: When you use the Services, we may collect certain information automatically from your device. This information may include your IP address, device ID and type, browser type, and location. We may also collect information about how you use the Services, including the pages you visit and the features you use.
  • Information we collect from third parties: We may also collect information about you from third parties, such as other companies, websites, or apps. For example, if you log in to the Services using your Facebook account, we may collect information from Facebook.

USE OF INFORMATION

We may use the information we collect about you for the following purposes:

  • To provide and improve the Services: We may use your information to provide and improve the Services, including to personalise your experience, process transactions, and provide customer support.
  • To communicate with you: We may use your information to communicate with you about the Services, such as to send you updates or marketing materials.
  • To enforce our policies: We may use your information to enforce our policies and terms of service.
  • For legal purposes: We may use your information as we believe is necessary or appropriate to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of us, our users, or the public.

SHARING OF INFORMATION

We may share your information with third parties in the following ways:

  • With service providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, website hosting, and data analysis.
  • With business partners: We may share your information with our business partners for marketing and promotional purposes.
  • With third parties for legal reasons: We may share your information with third parties as we believe is necessary or appropriate to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of us, our users, or the public.

DATA RETENTION

We will retain your information for as long as your account is active or as needed to provide you the Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our policies.


YOUR CHOICES

You have the following choices regarding your information and how we use it:

  • Opting out of marketing communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in the communication or by contacting us at info@mentalistry.com.
  • Accessing and updating your information: You can access and update your information by logging into your account or contacting us at info@mentalistry.com.
  • Deleting your information: You can request that we delete your information by contacting us at info@mentalistry.com. Please note that we may be required to retain certain information for legal or internal business purposes.

SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.  In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.  They will only process your personal data on our instructions and they are subject to a duty of confidentiality.


INTERNATIONAL DATA TRANSFER

Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. However, we have taken appropriate safeguards to ensure that your personal information is protected in accordance with this Policy. We have implemented the European Union's Standard Contractual Clauses to protect your information and ensure that it is treated in compliance with the General Data Protection Regulation (GDPR).


LINKS TO OTHER WEBSITES

The Services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We have no control over and are not responsible for the content, privacy policies, or practices of third-party sites or services. We encourage you to read the privacy policies of any third-party site or service that you visit.


CHILDREN’S PRIVACY

The Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete the information as soon as possible.


CHANGES TO THIS POLICY

We may update our Policy from time to time. We encourage you to review the Policy periodically for updates. Your continued use of the Services after the effective date of the revised policy will be deemed your acceptance of the revised policy.


CONTACT US

If you have any questions about this Policy, please contact us at info@mentalistry.com.


 

This Policy is effective as of 1st January 2023.